TICKET REFUNDS

TICKETS ARE NON-REFUNDABLE – No Exceptions!

The event will plan to go on rain or shine. Burlington Steamboat Days has non-refundable contracts with artists who get paid even if Mother Nature fails to cooperate. Alternative sites have been evaluated and determined unfeasible for relocation, should we encounter bad weather.

GROUNDS PASSES V. VIP TICKETS

Grounds Pass

Grounds Pass = entrance to General Admission section of concert area. Every person entering the gate, ages 8+, is required to have an Adult (13+) or Youth (8-12) grounds pass. Kids 7 and under receive free admission into the General Admission section. You do not need to purchase a VIP ticket to enter the General Admission area of the concert grounds.

VIP Tickets

Grounds Pass + VIP = entrance to VIP section of concert area between stage and General Admission area. The VIP ticket is an additional cost and is optional. A VIP ticket is only required for admission into the VIP Section, which is a separated section directly in front of the main stage. Anyone entering the VIP Section is required to have a VIP ticket, including children 7 and under. VIP tickets are only sold in Multi-day packages. If VIPs are still available at the start of the event, individual nights may become available for sale in limited quantity at the Will Call Booth outside the entrance.

GENERAL GROUNDS INFORMATION

Gate Times

The concert grounds are open throughout the day. Some vendors are often open for lunch. By 4 PM each day, grounds will be cleared, and at 5 PM grounds will reopen and tickets will be required to enter the gates for the evenings entertainment. VIP section opens at 7 PM.

GROUNDS ENTRANCE POLICIES

Absolutely no weapons of any kind will be permitted through the gates.

Security and bag checks occur upon entrance and anyone found with anything deemed to be a weapon (including pocket knives, screw drivers, pliers or other tools) will be told to take it back to their vehicle. No pets, outside food or beverage, coolers, cans, bottles, vendor refillable cups, audio, video or commercial photography equipment will be allowed on the grounds. Standard lawn chairs are permitted in the General Admission – no chaise lounges.

RE-ENTRANCE

You must receive a hand stamp upon leaving the grounds after 5 PM if you intend to re-enter that same night. Upon re-entrance your ticket and stamp will be checked.

SEATING

Seating is not provided in the General Admission section. Standing room or standard lawn chairs (in defined areas) are permitted. The VIP section has seating provided, however, it is limited and on a first-come-first-served basis.

MEET & GREET/BACKSTAGE PASSES

Burlington Steamboat Days does not sell Meet & Greet or Backstage Passes. Please do not ask.

If Meet & Greet passes are available for artists (often they are not) they can be obtained through these methods:

  1. Special Steamboat Days Event Parties
  2. Radio or Website Contests (Steamboat Days, Artist, or 3rd Party Promoter sites)
  3. Artist’s website. Sometimes Meet & Greet promotions are available through artist’s fan clubs

Grounds Layout

Grounds Layout

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